Effective date: September 29, 2026
This Privacy Policy explains how AGWraps (“AGWraps”, “we”, “us”) collects, uses and protects personal information when you visit shop.agwraps.com, create an account, or place an order with us.
Information We Collect
- Contact and account details: name, company name, email address, phone number, and your account login.
- Order details: billing and shipping addresses, products ordered, order notes, purchase order or account reference numbers, and order history.
- Artwork and files: logos, designs, photos and documents you upload so we can produce your order.
- Payment information: payments are processed by our payment providers. We do not store your full card or bank account numbers on our website.
- Messages: information you send us through our contact form, live chat or email.
- Device and usage data: IP address, browser type, pages viewed and similar information collected through cookies and analytics tools.
How We Use Your Information
- To process, produce, ship, install and support your orders.
- To manage your account, business account approvals and order history.
- To send order confirmations, proofs, invoices and service updates.
- To answer questions and provide customer support.
- To send marketing emails if you opt in. You can unsubscribe at any time.
- To prevent fraud, keep our website secure and comply with legal obligations.
- To understand how our website is used and improve it.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed for them to do so. These include payment processors, shipping carriers, installation partners, email and customer relationship management tools, website hosting, security, analytics and live chat providers. We may also share information when required by law or to protect our rights and customers.
Cookies and Analytics
We use cookies to keep your cart and account working, remember your preferences, and measure website traffic. We may also use tools from third parties such as Google to understand how visitors use our site and to show our products in Google services. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
How Long We Keep Information
We keep order and account records for as long as your account is active and as needed for accounting, tax, warranty and legal purposes. Uploaded artwork may be kept so you can reorder easily. You can ask us to delete files or account information we no longer need to keep.
Your Choices and Rights
You can review and update your account details at any time from My Account. You may also ask us to access, correct or delete your personal information, or to stop sending marketing emails, by contacting us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws, including the Virginia Consumer Data Protection Act.
Security
We use secure connections (HTTPS), trusted payment providers and security monitoring to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.
Children
Our website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last updated.
Contact Us
AGWraps
913 Business Park Dr
Chesapeake, VA 23320
Phone: 1-855-913-WRAP (9727)
Email: sales@agwraps.com